Report an In-Store Purchase Issue
Use this online form to report a problem you had when trying to use your Visa card.

Provide the following information if you have experienced one of the problems listed below at a store, restaurant, hotel or other merchant location displaying the Visa logo. Please note that if the business does not display a Visa logo, it might not accept any Visa cards.

Please fill in as many fields as possible. The information you enter will not be used for any purposes other than problem investigation.

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