Unlocking strategic value with expense management solutions and corporate cards in the Asia Pacific (AP) region
Demand for corporate Expense Management Systems (EMS) is surging among dynamic mid-market and large corporations in high-growth markets in the Asia Pacific region. In this research paper, Visa explores how these organisations are benefiting from these systems – and how EMS can support their businesses as they continue to grow. The insights from this research paper are based on a quantitative survey of 503 large and mid-market companies, complemented by qualitative in-depth interviews with 71 firms across Indonesia, Malaysia, Singapore, Thailand, and the Philippines. The research was conducted between October and December 2024.
Key Insights & Highlights:
Expense tracking and reporting, plus integration with existing finance systems, are the most popular EMS features. Large companies surveyed (91%) are more likely to look to integrate EMS and accounting systems than mid-market firms surveyed (65%).
Between 79% and 91% of firms surveyed want to streamline employee reimbursements through their EMS. Implementing a corporate card programme removes the need for employee reimbursement and helps improve efficiency.
On an annualised basis, companies using EMS platforms reported an average US$28,000 improvement in efficiency per finance employee and total efficiency gains of US$75,000. This means EMS platforms delivered an average return on investment (ROI) of around 16 times the average subscription cost.
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