Powering eCommerce with 3-D Secure Risk-Based Authentication from Visa Secure
Authenticating cardholder identity during card-not-present (CNP) transactions is more complex than ever before, yet consumer preference for eCommerce shopping continues to grow.
A Canadian financial institution had been using user IDs and passwords to verify customer identity during online checkout. The friction from this authentication method caused customers to abandon transactions - impacting overall sales.
The issuer needed a seamless, data-led authentication solution that would cause less shopping interruptions while prevent fraud in the growing card-not-present (CNP) channel.
* indicates required field